The invoice does not have the correct information on it, how can I adjust it?
To create an invoice, go to Register - Point of Sale
Search for the athlete's name and click "select" beside their name
Then ADD PARENT if the parent does not appear in the list.
Or click Select to select the parent you wish to attach to the invoice.
It will bring you to this screen and click ADD NEW beside Registration Invoice.
This will assign an invoice number and then click Add Player Reg. as shown below
Choose the player's name and complete the balance of the information as shown on your screen (this screen is different for each club, based on the number of club based questions that are asked). Click SAVE when done.
You have now registered the player and you can now add payment to the invoice.
If you have more than one family member to register, just follow the same process as shown above, to add other player registrations.
You also have the option to choose to add the following to your invoice:
Add Volunteer Reg
Add Other Items (such as fundraising, etc)
Add Adjustment (if you offer a family discount, etc)
Enter in the payment information and make sure that the "register all" button is SELECTED.
You have just completed the registration and payment. From this screen, you can click View Invoice
You can view the invoice and click Email Invoice to send it to yourself, as the club admin or to the parent for their records that the registration has been completed.
NOTE - the parent will NOT be able to view this or any invoice created in Point of Sale.
How do I cancel a Registration?
If the registration was created with an invoice, please follow the instructions below on how to create a refund and cancel the registration.
Go to Register - Point of Sale
Search for family whose invoice needs adjusting. I.E. Last name (or partial of name)
Once you open the invoice in question, click on the Create Refund and this will bring you to the Credit Note area.
NOTE - As you go through this process, there is an UNREGISTER field that is automatically checked off - which means when the refund is completed, the player will be unregistered to your club for the season, based on the items being credited during the refund.